Course Information

Course Objectives

AT THE END OF THE COURSE, YOU WILL:

• Recognize areas in your practice where you may experience a judgmental reaction to patient statements, questions and decisions.
• Apply conversational techniques for maintaining a positive relationship with patients who make decisions about health care with which you may disagree.
• Compare and contrast different words and phrases that are used in options counseling.
• Analyze alternative responses to patient statements.
• Practice techniques for talking with patients about their pregnancy decisions.